Deacon Design Ltd Privacy Policy

Deacon Design Ltd is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, when you visit our website will be processed by us.

For the purposes of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR), 2016, the data controller is Deacon Design Ltd, 12A The Square, Wickham, PO17 5JQ.

1. Information we collect from you

Personal data, or personal information, means any information about an individual from which the person can be identified. We may collect, use, store and transfer the following data about you:

  • Information you provide when completing an enquiry on our website, including your name, email address and phone number.
  • Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and time zone setting; and
  • Page interaction information including lengths of visits to certain pages, URL of how you arrived at our website.
2. How will we use this information?

We will only use your personal data when the law allows us to.

  • To use data analytics to improve our website, services, and marketing.
  • If you have completed an online enquiry form via our website, we will use your contact details for this purpose only. 
3. Data security

We have put in place appropriate security measure to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents who have a business need to know.

However, the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

4. Retention

We will only retain your personal information for as long as is necessary to carry out the purpose for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your rights

Under the Data Protection Legislation, you may be entitled to the following rights:

  • Where you have provided your consent to the processing of your personal data for any purpose, you have the right to withdraw such consent at any time by contacting us at Deacon Design Ltd, 12A The Square, Wickham, PO17 5JQ or by email to .
  • You can ask us to rectify any inaccuracies in the personal information that we hold about you.
  • To request the erasure of personal information that we hold about you where there is no good reason for us to continue processing it.
  • To restrict our processing of your personal data.
  • To request a copy of your personal data from us in a commonly used and machine-readable format or that we transmit your personal data to another data controller.
  • Not to be subject to automated decision-making, including profiling, which has legal or other significant effects on you.
  • To access information held about you. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

You can exercise any of the above rights at any time by contacting us at Deacon Design Ltd, 12A The Square, Wickham, PO17 5JQ or by email to .

6. Links to and from our site

Our site may, from time to time, contain links to and from the websites of our clients and design team colleagues. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7. Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

How do we use cookies?

  • This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (for example, how long they stayed on the site, the average number of pages viewed) and tells us how many visitors we have had.

Lawful basis for using cookies:

  • We will only use cookies where we have a lawful basis for doing so. For more information about your privacy rights and how we may use your personal data, including cookies, please see our Privacy Policy.
  • In most cases we will need your consent in order to use cookies on this website. The exception is where the cookies are essential in order for us to provide you with a service you have requested or to enable you to access and use our website. The use of such cookies is necessary for our legitimate interests in that we will be unable to provide you with the relevant service or to grant you access to our website without the use of such cookies.


  • When you first access our website, a cookie message will pop up in your browser asking you to confirm whether you consent to our use of non-essential cookies. By ticking the box, you are agreeing to our use of such cookies as set out in this policy.

If you do not wish us to use cookies, please do not click the button when you first access our website.

You can withdraw your consent to the use of non-essential cookies on our website at any time by contacting us directly on .

Managing cookies

Generally you can also restrict, block or delete the cookies which are set by any websites by changing your internet browser settings.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If you delete cookies relating to this website, we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor next time you visit the site.

Third-party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.


If you have any questions or comments regarding this cookie policy, please contact us at Deacon Design Ltd, 12A The Square, Wickham, PO17 5JQ or email us at 

9. Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to Deacon Design Ltd, 12A The Square, Wickham, PO17 5JQ or by email to .

If you have any complaints relating to our privacy policy or our use of your personal data, please use the above contact details to reach us.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. Further information can be found at